Privacy Policy

  1. GENERAL INFORMATION:

In this Privacy Policy, we aim to clarify all information related to the collection, use, storage, and disclosure of personal data during the use of services and interaction with the information provided on our website.

The terms and information included in this document are duly aligned with national legislation, particularly with the General Data Protection Law (LGPD).

In consideration of your rights, especially the inviolability of your privacy, we strive for transparency in all our operations.

Thus, this document was developed with the intention of facilitating understanding and providing the best experience for our customers, avoiding any discrepancy of information. Therefore, IT IS ESSENTIAL TO READ THE INFORMATION IN ITS ENTIRETY.

It should be clarified that during the reading of this policy you will find some terms such as "we" or "our," in which cases we are referring to Mockup Mania, in the position of controller of your personal data.

Similarly, when we mention terms such as "you," "your," "user," "consumer," "client," we are referring to you who uses this website and is the data subject of the collected data.

IT IS EMPHASIZED THAT BY ACTIVELY ACCEPTING THIS PRIVACY POLICY, CONSEQUENTLY, OUR COMPANY WILL BE AUTHORIZED TO HANDLE THE COLLECTED DATA FOR THE STATED PURPOSES.

 

  1. PRESENTATION:

Mockup Mania, CNPJ 53.949.510/0001-76, is a renowned product company operating in the digital sector, with its main contact methods being email: suporte@mockupmania.com.br and WhatsApp (44) 98829-8902.

Most of the time, as mentioned above, we will be the controllers of the collected information, that is, responsible for protecting your data.

 

  1. INFORMATION COLLECTION:

During the use of our services, some data will be collected in order to provide a good consumer experience.

  • During Service Provision:

Initially, we intend to clarify which data will be collected during the provision of our services:

  • Personal Data:

Full name, email, CPF (Brazilian individual taxpayer ID), phone, residential address, and date of birth;

  • Payment Data:

Credit card information and other financial information necessary to process payments;

  • Order Data:

Products purchased and their quantity, unit and total amounts paid, nature of financial transactions carried out, income information, and product shipping details;

 

  • During Navigation:

It is important to pay attention to the information collected, even if the user is not registered on the platform, during simple navigation through our website, namely:

  • Data from searches performed or products viewed, as well as their count;
  • Information viewed on other websites;
  • Device used for navigation;
  • IP address.

 

  • Other Information:

Finally, other information may be collected:

  • Information voluntarily provided by you, such as product reviews;
  • Information that is publicly available;

 

  1. USE OF INFORMATION

Continuously, it is worth outlining that we are committed to protecting your information, therefore, no data is collected unnecessarily. Thus, the information will be used to:

  • During the provision of services:
  • Personal Data:

Process the purchase, validate identity, send products, inform order data, send the tracking code for the purchase made and other information related to orders, consult credit agencies, collaborate with compliance with judicial and regulatory determination or any other legal obligation, adopt measures for the prevention and resolution of illicit acts or fraud, ensure the regular exercise of our company's rights, provide support and respond to user requests, communicate promotions or offers from our company.

  • Payment Data:

Process transactions and payments.

  • Interaction Data:

Analyze your preferences to customize your service, provide services aligned with expectations and enable the provision of other services offered by our company.

  • Order Data:

Process purchase transactions made through our sales service, verify order specifications, send purchased product information to the supplier, locate the order in the company's database whenever necessary.

  • Access Data:

Correctly identify the user and ensure easy access to our website.

  • During navigation:

Improve your experience while using our website, develop new functionalities, and assist in solving technical problems.

  • Upon special authorization:

Assist in analyzing account protection and expanding the security of your registration data, display specialized ads and contextualized alerts.

  • Other information:

Demonstrate the transparency of information and credibility of the services offered, personalize your access experience, protect our company from possible fraud, validate your identity and addresses.

 

  1. DATA STORAGE:

Although our company constantly strives for appropriate and lawful data processing, it is essential to alert you that NO PLATFORM IS COMPLETELY SECURETherefore, if there is any suspicion that your data is at risk or a simple concern, please contact our company through the service channels provided in item 12 ("Contact Details") of this Policy. We will promptly support you with the matter.

However, we emphasize that at Mockup Mania, all pages are in a secure environment, through the use of an SSL Security Certificate, where all data is encrypted.

 

  1. INTERNATIONAL DATA TRANSFER:

The sharing and storage of your personal data in other countries occurs because the internet is a global environment and the provision of our services may require the transfer of data to our contractors.

However, the transfer and storage of your data abroad (when applicable) will observe the legal measures of the General Data Protection Law (LGPD) and all future regulations, in order to ensure the privacy of your information.

 

  1. USER RIGHTS

The information collected on our website may be made available to the user at any time, upon formal request, through the contact provided in item 12 ("Contact Details") of this policy.

Similarly, information may be requested regarding the possibilities of non-adherence to the policy, as well as the respective consequences.

Furthermore, in addition to the information provided in this policy, without prejudice, the user may consult and exercise their rights provided for in the current data protection legislation.

The sending of emails with offers and services will only be carried out with your consent and can be deactivated at any time.

 

  1. INFORMATION SECURITY:

Aware of the responsibilities regarding the security, reliability, and protection of collected data, our company will follow the internally implemented measures to prevent any unauthorized access, modification, sharing, or deletion of your data.

To this end, technologies and procedures will be used to ensure the integrity of the aforementioned information.

It is important to clarify that Mockup Mania never sends emails requesting registration confirmation or with executable attachments (exe, com, scr, bat extensions) and download links. The links in our emails lead directly to the Mockup Mania website (https://www.mockupmania.com.br).

 

  1. COOKIES AND OTHER TECHNOLOGIES

Our company may use cookies and similar technologies (pixels, web beacons, and others) to collect information related to the use of the website, capable of demonstrating your preferences as a user.

Therefore, pages visited and the duration of the visit/use are examples of captured information, which allow for trend analysis, in order to improve the functionality of our website and, consequently, your shopping experience.

It should be noted, however, that at any time, you may choose to disable cookies and similar technologies through your browser settings.

 

  1. RESTRICTED USE TO ABSOLUTELY CAPABLE PERSONS

Purchases made on our website must be made by absolutely capable persons. Therefore, any person who is absolutely or relatively incapable (for example, under 18 years of age) must be accompanied by their parents or guardians during the use of our website.

If, eventually, any registration or purchase is made by a person who is absolutely or relatively incapable, with or without the permission of their parents, guardians, or legal representatives, they will be responsible for all acts performed, as provided by law.


  1. CONTACT DETAILS:

All matters related to this policy should be addressed through the contacts provided in this section, serving as a communication channel between the controller, the user, and the National Data Protection Authority (ANPD).

Email: suporte@mockupmania.com.br

WhatsApp (44) 98829-8902

 

  1. LEGISLATION AND JURISDICTION:

This policy has been drafted in accordance with Brazilian legislation, particularly Law No. 13,709/2018 (LGPD), and shall be interpreted and enforced in light of these laws, with the court of the user's domicile having jurisdiction to resolve any doubts regarding this document.

  1. CHANGES TO THE PRIVACY POLICY:

Aiming to improve our services and ensure your security, this policy may be updated at any time.

However, reiterating our commitment to good business practices, all changes will only be valid, effective, and binding after their publication on our website.

In this respect, we recommend a close look at the date of this policy (item 14.1). Always seek to understand and consider the most updated version.

Questions related to the document can be clarified by contacting our company, as provided in item 12 ("Contact Details").